The Future of Retail 2019 will be available at the end of June. Fill out the form on this page to request a copy.

For the first time, this year Millennials are projected to surpass the Boomer generation in population size, which will be one of the most impactful events that the complex world of retail has seen.

Since 2013, Walker Sands’ annual Future of Retail report has given retailers and commerce leaders a lens to better understand the impact of technology on shifting consumer preferences. This year’s report takes a deeper dive into the collision of consumer lifestyle preferences with shopping habits, especially among younger generations.

Based on a survey of 1,600 U.S. consumers, The Future of Retail 2019 study reveals that all purchase decisions come down to two factors: convenience and connection.

Key takeaways from this year’s report include:

  • Consumers are more comfortable spending big online.
  • Amazon is delivering on the convenience consumers crave – and younger consumers are taking advantage.
  • Consumers are buying less.
  • Sustainability is increasingly important, especially to younger consumers.
  • In-store is still in demand.
  • Consumer preferences are slow to shift in grocery.

Click here to access The Future of Retail 2018: How Technology is Expanding the Scope of Online Commerce Beyond Retail.