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The Future of Retail 2017: The Connected Consumer and the Changing Face of Commerce

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Walker Sands’ 2017 Future of Retail study takes a deep dive into the world of today’s consumer and the changing shape of the commerce landscape.

In our fourth annual report, the Walker Sands retail practice team tapped the insights of more than 1,600 U.S. consumers, uncovering how technology is changing consumer behaviors – and how consumer behaviors are transforming the customer experience for retail brands in 2017.

The study reveals that the connected consumer and voice controlled devices are the future of retail in 2017 and as retailers struggle to stay ahead of consumer desires, their biggest challenge will be evolving at scale as technology continues to disrupt the industry.

To download the 2017 Future of Retail study and learn more, complete the form located on this page.

View the 2016 study here.