Walker Sands' 2015 Future of Retail Study examines changing trends and consumer behaviors in retail.
Based on an analysis of more than 1,400 U.S. consumers, Walker Sands' second annual report uncovers what consumers want in an omni-channel shopping experience and how retailers can use technology to increase sales in 2015 and beyond.
In the year since Walker Sands conducted its first Future of Retail Study, the industry has continued to experience transformation driven by trends such as the rapid rise of mobile commerce, introduction of Apple Pay and same-day shipping experiments with drones and couriers.
Key themes from this year's study include:
For the 2014 study, please click here.