The Future of Retail 2017: A Brief Overview Video

Over the past five years, the annual Walker Sands Future of Retail study has focused on how new developments and technology in e-commerce have changed retail and the consumer shopping experience. As technology now penetrates nearly every aspect of our lives, the industry is shifting in major ways.

The consumer is changing again, and the future of retail is now about much more than just online shopping.

Watch the video.