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The Boston Law Tribune
April 2002
Web-based services cut down
on errors, give employees more control
If you're still doing payroll yourself, you know that
it's a painful process.
(article continues below useful links)
Keeping up with all the changes in payroll regulations and withholding tables
can be a full-time job. Getting it right is somewhere between a challenge
and a nightmare.
Worse yet, if you make a mistake, your employees and the IRS will read you
the riot act. Indeed, the Internal Revenue Service indicates that one of
every three employers has been penalized for a payroll mistake, accounting
for billions of dollars in fines.
When you factor in the value of your time and the prospect of penalties
if you make a mistake, processing payroll internally can be very expensive.
Have you been thinking that your time might be better spent on other activities?
Are you in need of some aspirin for your payroll headaches? If so, it may
be time to take a look at outsourcing.
Less Room for Errors
Just as law firms continue to evolve, so too have the nation's payroll services.
New outsourced payroll solutions on the market can save time and money.
More importantly, they let employers stay in control throughout the process.
Historically, outsourcing payroll meant firms needed to call in payroll
on a predetermined day and time. Business owners inconveniently had to jump
out of important meetings to call in payroll.
Some payroll providers offered software solutions, allowing data to be entered
locally and sent in via modem. While this represented a step forward in
terms of convenience and control, the software was too complex, designed
to handle the payroll needs of large corporations like IBM rather than the
simple needs of small businesses.
The new breed of outsourced payroll services overcomes these deficiencies
by offering simple Web-based interfaces. With Chicago-based SurePayroll's
offering, for example, all that is needed is a Web browser and an Internet
connection. Once you enter your payroll data, SurePayroll automatically
calculates, deducts, pays and files all taxes. The employer decides when
and where they want to process payroll.
And there's an added bonus. Because the data is entered by the firm itself
with the results viewed in real time, there's no need to worry about a data
entry clerk making errors in taking information over the phone. Thus, the
odds of an incorrect check or direct deposit amount are substantially reduced.
Other leading payroll providers such as ADP, Paychex, Ceridian and Wells
Fargo also have rolled out new web-based services.
Choosing a Provider
So what exactly does a payroll provider do?
Payroll services calculate payroll and withholding obligations. They process
the checks or provide direct deposits into employees' bank accounts. They
take care of all the government filings with federal, state, and local tax
collection agencies and issue W-2s, as well. They also can provide employers
with management reports that let them track and monitor payroll themselves.
The trick is choosing the right payroll service.
First and foremost, firms have to decide how they want their payroll processed.
For lawyers frequently on the road or those who like to do payroll whenever
they choose, a Web-based service may be just the ticket.
But if they prefer to give their information to a customer service rep,
they need a provider that offers a call-in service.
Employers need to make sure their payroll service addresses their unique
needs.
Most services will handle a business' basic needs, such as whether they
pay payroll taxes in multiple states. For employers with complex needs,
they might want to go with a larger provider like ADP.
They, however, should be sure to understand all the costs up front. Occasionally,
additional charges will add up to make what initially seemed to be a good
price not so attractive after all.
The key is taking the time to talk to providers and finding out what service
works best for you.
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Be sure to understand all the costs up front. Occasionally, additional charges
will add up to make what initially seemed to be a good price not so attractive
after all.
Payroll Providers
- SurePayroll. SurePayroll uses a Web-based plan to offer small businesses
lower-cost service. A flat fee includes payroll processing, all tax
filing and payment, quarterly reports, and more. Visit www.surepayroll.com
for more information.
- ADP. ADP offers a full range of benefits, payroll and business management
services. Its web site is located at www.adp.com.
- Paychex. Paychex is a national provider of payroll, human resource
and benefits solutions to small business. Visit www.paychex.com for
more information.
- Ceridian. Ceridian is a large national payroll processor. Ceridian
recently introduced a Web-based payroll solution, PowerPay. For more
information, visit www.ceridian.com.
- Wells Fargo. Wells Fargo has been offering payroll services to small
companies for 40 years. Their OnlinePayroll offering is for businesses
that want to run payroll online. Its web site is located at www.wellsfargo.com/biz.
Copyright © 2002. The Boston Law Tribune.
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